Safe Gaming

At y99 Responsible Gaming —
Keep it fun, keep it within limits

Gaming should be a source of fun, not stress. y99 believes the true joy of playing comes when every player games responsibly. Our tools and guidelines are here to help you build healthy gaming habits.

18+ Adults Only

24/7 Support Services

5 Protection Tools

100% Voluntary Limits

Responsible What does gaming mean?

Responsible Gaming means you decide — how much time you spend, how much money you use, and when to stop. At y99, Responsible Gaming isn't just a policy; it's the foundation of our platform.

Many people assume gaming always carries risk. But with the right limits in place and a few basic rules to follow, it can be a completely safe form of entertainment. y99's Responsible Gaming guidelines are here to show you how.

We believe an informed player is the best player. That's why y99 is always by your side — not just for the game, but for your overall wellbeing.

Keep in mind: Gaming is for entertainment, not income. Chasing losses with bigger bets is a dangerous habit.

Warning Signs

If any of the following apply to you, take a break and seek help:

Spending beyond your planned budget.
Repeatedly playing to try to recover lost money.
Unable to stop gaming.
Prioritizing gaming over family or work.
Falling into debt due to gaming.

Responsible Gaming checklist

Set a budget before you play.
Set time limits and stick to them.
Play for fun, not for profit.
Spend quality time with your family and friends.
Avoid gaming when you are feeling stressed.
Take regular breaks.
Use self-exclusion when needed.
If you have an issue, contact our support team.

Signs of addiction vs. healthy gaming

Topic	Healthy	Concerning
Time	Planned	Uncontrolled
Money	Within Budget	Over Budget
Mindset	Relaxed Mindset	Stress and anxiety
Family Relationships	Intact	Affected
After a Loss	Acceptable	Bigger bets

Y99's Protection Tools

Y99 offers multiple tools to keep your gaming experience safe and healthy. These tools are entirely voluntary and can be used at any time.

Set deposit limit

Set your own daily, weekly, or monthly deposit cap. Once set, increasing the limit requires a 24-hour waiting period, but reductions take effect immediately.

Session Time Limit

Set a maximum time limit for each gaming session. Once the limit is reached, you will be logged out automatically. This is the most effective way to prevent excessive gaming.

Cooling-off period

Give yourself a break — anywhere from 1 day to 6 weeks. You won't be able to log in during this period. It's an effective way to step back and clear your head.

Self-Exclusion

If you feel gaming is getting out of your control, block your account for 6 months to 5 years. Taking this step is one of the bravest decisions you can make.

Gaming history review

Review your full gaming history, wins and losses, and time spent playing. Analyze your own habits and make adjustments where needed.

Age Verification

Y99 enforces strict age verification at registration. No one under 18 is permitted to create an account. Protecting minors is our top priority.

How to Set Your Limits

You can set your gaming limits in just a few minutes through the y99 app or website. Simply follow the steps below.

Log in to your account

Open Responsible Gaming menu

Look for the "Responsible Gaming" option in your settings.

Choose the tool you need

Choose what you need — a deposit limit, time limit, or self-exclusion.

Set Standards

Enter the appropriate values based on your budget and time, then confirm.

Receive confirmation

Once a limit is set, a confirmation will be sent to your email. It takes effect immediately.

Healthy Gaming Core Principles

Responsible gaming at y99 starts with a few core principles. Follow them and gaming will always stay enjoyable.

Budget first, play later. Decide how much you're willing to spend before you start — and stick to it.
Accept losses gracefully. Don't chase your losses — it's the biggest trap you can fall into.
Stay calm and level-headed. Never place a bet when you are angry or frustrated.
Make time for your family. Don't let gaming harm your family relationships.
Never gamble with borrowed money. Only play within your means.
Take regular breaks. Take at least a 10-minute break every hour.
Keep away from children. Keep your account and devices out of reach of children.
Never be afraid to ask for help. If you need help, contact y99 support or a specialist.

Our Help & Resources

Y99 is here to support you in dealing with gaming addiction. Make use of our support team and available resources.

24/7 Support

Reach out to our support team at any time. Our responsible gaming specialists are always ready to help.

Chat with us

Self-Assessment

Registered users can log in to their account to self-assess their gaming behavior.

Educational Resources

Read our FAQ for detailed information on gaming addiction, risk management, and Responsible Gaming.

View FAQ

Safe gaming app

Responsible Gaming tools are available directly in the y99 app. Download it and play safely.

Download

About Responsible Gaming FAQs

Yes, y99's self-exclusion is fully effective. Once activated, your account cannot be unlocked before the set period ends. This option is for players who want to take a temporary break or stay away from gaming altogether.

Lowering your limit takes effect immediately. However, increasing your limit requires a 24-hour cooling period — this rule protects you from making impulsive decisions.

Reach out to the y99 support team. We'll assess your situation and guide you through the right steps — and can initiate a self-exclusion process on the relevant account if needed.

Yes, any balance remaining in your account during a cooling-off period or self-exclusion can be withdrawn. Only new deposits and gaming activity are restricted.

No. y99 strictly enforces an 18+ policy. Age is verified at registration and underage accounts are not approved. We urge parents to keep their accounts secured on any shared devices.